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How to Customize Email Notifications in BoloSign Dashboard?

Easily manage email notifications in BoloSign. Learn how to customize sender and recipient alerts in a few simple steps.

Written by Rida Ahsan
Updated today

Introduction

Here’s the thing. Not every notification matters the same way to every user.

Sometimes you want to know the moment a document is signed. Other times, constant emails just slow you down. That’s exactly why this feature exists.

BoloSign now lets you control your email notifications based on how you work. Whether you’re sending contracts daily or just tracking a few documents, you can decide what deserves your attention and what doesn’t.

No clutter. No unnecessary pings. Just the updates that actually matter.


Steps to Customize Email Notifications

Let’s walk through it step by step.

Step 1: Go to Settings
Once you're inside your BoloSign dashboard, navigate to the Settings section.

Step 2: Open Email Settings
Inside Settings, click on Email Settings.


You’ll see three options here:

  • Configuration

  • Manage Templates

  • Notifications

Step 3: Click on Notifications
Select the Notifications tab. This is where you control everything.

Step 4: Configure Sender Notifications


You’ll see the first section:

Notify me when I am the sender and:

Here, you can choose what updates you want to receive when you send documents.


Options include things like:

  • Document signed by all recipients

  • Document viewed

  • New comment posted

  • Document declined

  • Approved by all approvers

Just tick the ones you care about.

Step 5: Configure Recipient Notifications


Next, you’ll see:

Notify me when I am a recipient and:

This controls what notifications you receive when someone sends you a document.
Again, select only what’s relevant to you.

Step 6: Save Your Preferences


Once you’ve selected your preferences, your notification system is now tailored to your workflow.


Why This Feature Matters

This might look like a small update, but it solves a real problem.

Too many notifications create noise.
Too few, and you miss important actions.

With this feature, you stay in control. You only get updates that actually help you move faster, follow up smarter, and avoid missing critical steps in your signing process.


Conclusion

Custom email notifications make BoloSign feel more personal and efficient at the same time.

Instead of adapting to the system, the system adapts to you.

Set it once, and your workflow instantly becomes cleaner, faster, and way less distracting.

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