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How to manage response settings before sending out the form?

Set up how form responses are collected, emailed, and saved (notifications + response PDFs) before you share the form.

Jenefa Regina Mary J avatar
Written by Jenefa Regina Mary J
Updated over 3 weeks ago

Introduction

In this article, you'll learn how to manage your Form Responses settings.
Before you publish the form, open Settings → Responses and Settings → Response PDF to decide exactly how each form response is handled: turn on Collect respondent email (and Verify respondent email if you want a pre-fill check), enable Send email notifications so your team gets an alert for every submission, switch on Generate response PDF, choose PDF Language, and set delivery—Send a copy of the response PDF to the respondent and add internal addresses under Send a copy; if edits are allowed later, toggle Enable Response Edit.

How does it work?

1. Create a Form

Step 1 screenshot

2. Click on Responses

Step 2 screenshot

3. MAkesure the Accepting responses toggle is "on"

Step 3 screenshot

4. Click on Settings

Step 4 screenshot

5. Collect respondent email - Adds a default email question on the top of your form

Step 5 screenshot

6. Verify respondent email - Verifies the email of the respondents before filling the form.

Step 6 screenshot

7. Send email notifications - Sends a notification with the response PDF to the email whenever there's a new response.

Step 7 screenshot

8. Generate response PDF - Generates response PDF for each respondent.

Step 8 screenshot

9. Send a copy of the response PDF to the respondent - Sends a copy of the response PDF to the respondent as well.

Step 9 screenshot

10. Enable Response Edit - Allows the respondents to edit a form even after submission.

Step 10 screenshot

11. Send a copy - A copy of the response PDF would be sent to all the email ids added under this section.

Step 11 screenshot


FAQS

1) Do I need to collect emails to send respondents their PDF?
Yes. Turn on Collect respondent email so the system knows where to send the response PDF.

2) What’s the difference between “Send email notifications” and “Send a copy of the response PDF to the respondent”?
Notifications go to you/your team for each new form response. “Send a copy…” emails the response PDF to the respondent.

3) Can I CC multiple teammates on every response PDF?
Yes. Add them in Response PDF → Send a copy and click Save.

4) What does “Verify respondent email” do?
It confirms the email before the form opens, cutting down on typos and fake addresses.

5) When should I enable “Response Edit”?
Enable it if respondents may need to correct or add details after submitting. Keep it off for audit-strict workflows.

Conclusion

With these response settings locked in, your workflow runs itself: you capture valid emails up front, get instant notifications for every submission, and auto-generate a clean response PDF in the right language for records. The respondent gets their copy, your team can be CC’d via Send a copy, and—if you allow it—respondents can edit without creating duplicate entries. Net result: fewer back-and-forths, a reliable audit trail for compliance, and a form you can publish with confidence.

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