Thinking of Cancelling? Read This First.
We understand—sometimes priorities shift, budgets change, or new tools come into play. But before you go, it’s important to know what canceling your BoloSign subscription really means: all your documents, templates, responses, and settings will be permanently deleted.
Steps to Cancel Your BoloSign Subscription
1. Go to Your Dashboard
Log in to your BoloSign account and land on the main dashboard, where you’ll see all features like “Create,” “Overview,” and “Billings.” This is your control center.
2. Open the Billing Section
Click on “Billings” from the left sidebar. You’ll see your current plan status, usage stats (like how many documents/templates you've used), and action buttons like “Cancel Plan.”
3. Click “Cancel Plan”
At the bottom of the billing info card, click “Cancel Plan.” This triggers the cancellation flow and ensures you don’t accidentally cancel without confirmation.
Conclusion
We’re truly sorry to see you go. If you choose to cancel your subscription, please be aware that this action will permanently delete all your saved documents, templates, signatures, and account data.
This means you won’t be able to access any of your files or restore your workspace in the future.
If there’s any chance you might return later, we recommend pausing your subscription instead—this way, everything stays intact and ready when you’re back.
Need help or have questions before you go?
Feel free to contact us at [email protected].
Frequently Asked Questions
Q1. Will I lose access to my documents after canceling?
Yes, once the billing cycle ends and the account is deleted, all data, documents, forms, and templates will be permanently removed.
Q2. Can I just pause my subscription instead of canceling?
Absolutely. You can pause for up to 3 months and resume anytime without losing your data or configuration.
Important Notes
Billing Cycle: Cancellations will take effect at the end of your current billing cycle unless otherwise specified in our terms of service.
Refund Policy: Refunds, if applicable, will be processed according to our refund policy mentioned in the terms and conditions.
Support Assistance: If you have any problems during the process, our support team is here to help you at [email protected].
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